We want all of our customers to be happy with their purchase; if for any reason at all you are not satisfied with your purchase please contact us within 30 days. We will gladly accept your return for exchange or refund of your money (less the shipping cost).
Due to the nature of our products, returned merchandise must be returned clean in unused/new condition and in the original manufacturers packaging.
No Returns will be accepted after 30 days of purchase date. No exceptions. We will inspect all items before a refund is issued.
For assistance regarding your return please email firstname.lastname@example.org
All of our kits are quality checked for any flaws, defects, rips,or anything that doesn't seem normal before being shipped out. You do not need to worry about us shipping bad defective products. Our vinyl is very fresh and cut on demand when your order is placed, we do NOT sell old vinyl nor keep it stored longer than it's shelf life.
Procedures to follow for Returns/Exchanges:
Please log into your account and submit a return or exchange request for approval.
Please click here to log into your account. Log In
- Click: Completed Orders
- Click: Return Items
- Select quantity to be returned
- From the drop down menu select: Reason For Return
- From the drop down menu select: Return Action
- Include any comments, questions or concerns in the comment box
- Click: Submit request
- What if I do not have an account?
- When your order is initially received, an account was automatically created for you. Simply request your password by clicking on "forgot your password?" in the login screen using the same email address you used at checkout. An email to reset your password will be emailed to you
- Please click here to REQUEST & RESET your password. Log In
All Returns or Exchanges must be pre-approved with a return authorization number before a return or exchange is made - No Exceptions
All Returns are subject to 20% restocking fee. Return labels are not provided by JDMFV - Buyer is to cover all shipping / return fees.
JDMFV does not accept returns on special order items or drop shipments. No Exceptions
Non Approved returns will be refused by JDMFV
Refunds will be issued in the following manner:
New/unused - 20% Restocking
* Shipping cost is non-refundable.
Exchanges will be issued in the following manner:
New/unused - 100% store credit (minus shipping cost)
*Limited to 1 exchange per customer/transaction
Canceled orders are subject to a 8% non-refundable processing fee charged by the credit card companies and/or Paypal